Last update: 7th of June, 15:44 (UTC)
Current Status: RESOLVED
Haven't received likes from the 6th and 7th of June? Please read this post!
Description:
Unannounced maintenance to upgrade Stormlikes' server network to be able to handle much heavier loads. Our engineers decided to go for an immediate upgrade due to increasing number of orders and delays at our datacenter, which could result in a very significant queue tonight.
Timeline:
- 18:20 (UTC) The Stormlikes' delivery servers are getting shut down and the maintenance begins.
- 20:20 (UTC) Our engineers are making steady progress, however they are somewhat behind the schedule due to unforeseen complications with the setup.
- 21:37 (UTC) Currently, we're transferring data between our servers. We'd like to give you a correct time estimate but it's very hard to do. According to the latest news from our developers the work should be completed within the next 12 hours.
This is a big amount of time. Sadly, we can do nothing but apologize and wait for the maintenance to be completed. We'd love to give you great, uninterrupted service and this is why we had to do this urgent upgrade in the first place. We hope that you understand our decision. - 10:52 (UTC), June 7th, The work is still ongoing. We'll get you more information on the progress of the maintenance as soon as possible.
- 14:11 (UTC), June 7th, We were not satisfied with the results of the upgrade. It did not resolve the load issues at all. Our developers have been working for many hours straight and we had to request additional help from specialized database experts who are working with the team to help us make the upgrades required.
Some of our customers may have noticed that their likes are delivering. This may happen as different solutions are being tested, but the maintenance is still not completed and we can not give you a clear estimation of when it will be, because we don't want to overpromise as we did earlier. - 15:40 (UTC), June 7th, The maintenance is over. Our team has upgraded the servers and reached their goal. The system is live and running. Orders are being completed rapidly, however it may still take an hour or so before your particular order has been delivered.
The whole Stormlikes team apologizes for the lengthy, unannounced downtime. The issue is now resolved and orders are being delivered.
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