If you have any problems with your order, feel free to reach out to us either through on-page chat or by submitting a ticket here.
Our approach is to listen to your particular case and do our best to resolve your issue. We want our service to be personal and we wish to provide you with an optimal solution.
Generally speaking, our refund policy is as follows. We will issue a no questions asked refund if your order has not been delivered within 48 hours.
In all other cases we will reach back to you with an update, a solution to your problem or issue you a refund depending on what your particular case looks like. The policy is in place so that our support and developer teams can communicate and resolve any issues within a reasonable amount of time without having additional stress factors.
If you feel unhappy with your order or if something isn't going right, do reach out to us. We will be happy to assist you.